We're Hiring: Director of Guest Experience

At FBC, we're passionate about helping people find and follow Jesus — and that starts with creating a welcoming, friendly, and inspiring experience for everyone who walks through our doors.

We're looking for someone who loves people, thrives on organisation, and wants to make a real difference in our church and community. As our Director of Guest Experience, you'll lead the way in ensuring every guest — whether they come for a Sunday service, a weekday coffee, or hire one of our spaces — feels noticed, supported, and encouraged to come back.

This full-time leadership role involves:

Overseeing the day-to-day delivery of the FBC Centre as a vibrant, welcoming community hub

Leading and supporting key staff, including the Café Manager and Building Manager

Shaping and owning the entire guest experience — Monday to Sunday

Coordinating and continually improving our New to FBC journey

Leading and developing volunteer teams

Bringing creativity and warmth to everything from signage to social media

Playing a key role in the Ministry Leadership Team

Salary: £35,000–£40,000 (depending on experience)

Benefits: 25 days holiday + bank holidays + pension contribution

You'll be part of a vibrant, supportive staff team, working in a space that’s all about life, faith, and community.

Interested?

Download the full job description and click the ‘apply’ button to access the application form.

We can’t wait to meet you!

(There is no closing date, we are interviewing as we go and will apoint once we have found the right candidate.)