What is this role about?
Our receptionists are the first people that our community encounter when they enter FBC. They are welcoming and ready to help with any enquiries. They answer phone calls and may reply to some emails if they are able to.
Our receptionists are the first people that our community encounter when they enter FBC. They are welcoming and ready to help with any enquiries. They answer phone calls and may reply to some emails if they are able to.
Why is it important?
First impressions really do count. We want people to feel welcomed here and providing the help they need is a big part of that. This role is an amazing opportunity to build relationships and make a difference to people's lives.
First impressions really do count. We want people to feel welcomed here and providing the help they need is a big part of that. This role is an amazing opportunity to build relationships and make a difference to people's lives.
Who is this role for?
Someone who is comfortable greeting people and confident in helping others. Phone skills are essential and email skills are great, but not mandatory. Training will be provided but most of the learning happens as you go due to the nature of the role.
Someone who is comfortable greeting people and confident in helping others. Phone skills are essential and email skills are great, but not mandatory. Training will be provided but most of the learning happens as you go due to the nature of the role.
What is the expectation for this role?
- A friendly, welcoming attitude
- A desire to help
